Open 24 hours, every day
Water Damage Restoration in Petaluma, CA
Water, fire, smoke, mold, sewage and biohazard cleanup, and the rebuild after it, for homes and businesses across the North Bay and East Bay, from our offices in Petaluma and Hayward.
- I need help with
- Water damage
- Fire & smoke
- Mold
- Sewage backup
- Biohazard
Request Service
Tell us what happened and we'll call you back. In a hurry? Call (844) 623-3946.
- Open 24 hours
What happened?
What kind of damage are you dealing with?
Most calls to RestoreX start with one of five problems: water from a pipe, appliance or the unit upstairs; a fire and the smoke it leaves; mold where moisture sat too long; a sewage backup; or a scene that needs biohazard cleanup. Pick yours to see what we do and what you can do right now.
Water damageBurst pipes, leaks, overflows and wet crawlspacesHow we handle it 
Fire & smokeSoot, odor, firefighting water, rebuildHow we handle it 
MoldFound, contained, removedHow we handle it 
SewageBackups cleaned and disinfectedHow we handle it 
BiohazardTrauma and crime scene cleanupHow we handle it Who we are
Who is RestoreX Restoration?
RestoreX Restoration is a locally owned property damage restoration company based in Petaluma, California. Co-founders Manny Gomez and Nory King run it from a main office on Lakeville Street and an East Bay office in Hayward, with crews that handle water, fire, mold, sewage and biohazard work for homeowners, landlords and businesses.
- Main office: 450 Lakeville St, Petaluma
- East Bay office in Hayward
- Co-founded by Manny Gomez & Nory King
- Water, fire, mold, sewage & biohazard
- Dry-out to rebuild under one license
- Contents packed out, cleaned and stored
From our job sites
What does the work actually look like?
Wet crawlspaces, mold behind a shower wall, a bedroom sealed in plastic while the floor dries. These are RestoreX’s own photos from real jobs, not stock images. They show the part of restoration nobody sees in a finished room: finding the water, opening what’s wet and drying it properly.
Services
What restoration services does RestoreX offer?
Ten services cover what goes wrong in a building and what it takes to put it back. Six of them, below, are where most jobs start. Odor removal, emergency board-up, contents pack-out and crawlspace and attic cleaning round out the list, and any of them can be part of the same job.
Water Damage Restoration
Extraction, measured drying and repairs after leaks, overflows and storm water.
Fire & Smoke Damage Restoration
Board-up, soot and smoke cleaning, deodorizing and the rebuild that follows.
Mold Remediation
The moisture source found first, then containment, removal and drying.
Sewage Cleanup
Contaminated materials out, surfaces disinfected, the space dried and checked.
Biohazard & Trauma Scene Cleanup
Trauma and crime scene cleanup handled with care and discretion.
Rebuild & Reconstruction
Drywall to cabinets and floors, finished under our own contractor license.
How it works
What happens after you call RestoreX?
The job moves in four stages, and the same company handles each one. First the call, then a crew on site to stop the damage. Next comes measured drying and cleaning, with photos and readings kept for your insurer. Last is the rebuild, so you never have to find a second contractor to finish what the first one opened.
1
Call
Call (844) 623-3946. Tell us what happened, where, and whether it’s still leaking or open to the weather.
2
Stop it
Water extracted, openings boarded, contaminated areas contained, so the damage stops spreading.
3
Dry & document
Moisture readings guide the drying. Photos and notes record what was wet and what came out.
4
Rebuild
Walls, floors and finishes go back in under our California B license, then a final walkthrough.
Reviews
What do customers say about RestoreX?
RestoreX Restoration has a 4.9 rating from 20 reviews on Google. Reviewers bring up the same things again and again: honest communication, no upselling, a process explained step by step, and staff they thank by name, Laura most of all, along with the crews who worked in their homes.
- Helpful staff
- Quality work
- Flooring removal
- Responsiveness
Worked with us? Leave a Google review. Every review is public, good or bad.
“Their process was clearly explained, and they met every timeline set.”
“They have been honest and communicative from the start - not upselling to us, as I've heard other companies do.”
“Laura from RestoreX was on the job; moisture meter in hand, she got to it, assessing walls and floors for water content.”
“The finished product is better than what we ever could have expected.”
“RestoreX handled all of our rebuilding after a fire wiped out over half our home.”
“The RestoreX demo team, pack up team, then rebuild team are conscientious, reliable, professional.”
“When your crawlspace floods out or you have mold or anything has gone seriously wrong, you can rely on these people.”
“We had a plumbing fitting fail and walked into work in the morning to water everywhere! ... They kept in touch, billed fairly, and got the job done.”
“They did everything they could to turn this project around so I could get my tenant back into their home.”
“They worked for the majority of the day, going far beyond expectations and the job still cost what was estimated.”
“Nory King, the owner, called me personally and had a crew at my home immediately.”
“He provided a very thorough estimate and was extremely knowledgeable and helpful.”
Two offices
Which areas does RestoreX serve?
The Petaluma office covers the North Bay: Sonoma, Marin, Napa and Solano counties. The Hayward office covers the East Bay, and from there our crews also reach San Francisco, the Peninsula and the South Bay. Each city below has its own page with local details, from flood history to permit rules.
450 Lakeville St, Suite D, Petaluma, CA 94952
(844) 623-3946Hayward, CA
(510) 859-7089- Open 24 hours, every day
- CSLB license #1085268
- B General Building
- C-61/D64 Water, Fire & Mold Remediation
- CDPH trauma scene registration #760 / #761
FAQ
Restoration Questions, Answered
The questions people ask us most. Don’t see yours? Call and ask.
Water is coming through a ceiling right now. What should I do?
Turn off the water at the fixture or the main shutoff, keep people away from wet ceilings and light fixtures, and move what you can out of the drip line. If you live in a condo or apartment, tell the manager so the unit above gets checked. Then call (844) 623-3946 and we’ll walk you through the next steps.
Can I reach someone at night or on a weekend?
Yes. Our phone is answered around the clock, every day of the year, holidays included. If water is still coming in or a door or window is broken open, call (844) 623-3946 instead of sending the form.
What does RestoreX Restoration do?
We clean up and repair property damage: water, fire and smoke, mold, sewage backups and biohazards, plus odor removal, board-up, contents pack-out and crawlspace and attic cleanup. When the damage is out, our crews can do the rebuild too, so one company carries the job from start to finish.
Who owns RestoreX?
RestoreX was co-founded by Manny Gomez, the company’s CEO, and Nory King, its CFO. It’s a locally owned California LLC with a main office in Petaluma and a second office in Hayward.
Will insurance cover my restoration?
That’s your insurance company’s call, based on your policy and what caused the damage. We photograph the damage, record moisture readings and write up the scope, and we’ll go over it with your adjuster. In California, negotiating a claim for you is a job for a licensed public adjuster, not a contractor.
Where are your offices?
Our main office is at 450 Lakeville Street, Suite D, in Petaluma. Our East Bay office is in Hayward. Between the two we cover Sonoma, Marin, Napa and Solano counties, the East Bay, San Francisco, the Peninsula and the South Bay.
Talk to RestoreX
Damage happening right now?
Call (844) 623-3946. The sooner the water is out and the property is secured, the less has to be torn out and rebuilt.