Open 24 hours, every day
Water Damage Cleanup for Mountain View Homes
From Eichlers in Monta Loma to apartments near Castro Street, our Hayward crew handles leaks, wet slab floors, sewage backups, mold and the repairs that follow.
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Tell us what happened and we'll call you back. In a hurry? Call (844) 623-3946.
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Mountain View, CA
Who handles water damage in Mountain View?
RestoreX, from our East Bay office in Hayward, about 27 road miles from Mountain View City Hall. We stop the water, dry what’s wet using moisture readings, remove what can’t be saved and handle the repairs, in single-family homes like the Monta Loma Eichlers and in apartment buildings, in a city where six in ten households rent.
Most of Mountain View’s housing went up in the decades after World War II. The Census Bureau’s latest five-year estimates put the median home’s construction year at 1975, with about 60% of homes built before 1980 and only about 3% before 1940. Close to a third of all units sit in buildings with 20 or more apartments, which is why a single burst line can turn into a water damage job for the unit below as well.
Housing: U.S. Census ACS 5-year estimates. Distance is approximate.
About Mountain View
Why do parts of Mountain View flood?
Two creeks and the Bay. Permanente Creek runs north through the city’s neighborhoods, Stevens Creek crosses town on its way to the Bay at Whisman Slough, and the north end of the city meets the Bay’s tidal edge. Valley Water lists major Permanente Creek floods in eleven different years between 1862 and 1998.
Relief came in stages. In 1959 the water district built a 1.3-mile diversion channel that sends most of Permanente Creek’s winter flow east to Stevens Creek. Valley Water’s $81.7 million Permanente Creek Flood Protection Project, finished in 2021, added floodwalls, a widened channel and a detention basin under the McKelvey Park ballfields, and it protects at least 1,664 parcels downstream of El Camino Real from a 100-year flood (Valley Water). FEMA’s map revision for the project took effect on September 5, 2024, moving many properties to a lower-risk zone.
Heavy rain still finds the low spots. On the night of October 24, 2021, the National Weather Service logged five to ten inches of standing water across several lanes of SR-85 near US-101 (NWS storm reports). The city gives out sand and sandbags at no charge at the Municipal Operations Center on North Whisman Road, and its flood protection page suggests raising electrical panels and water heaters and adding backwater valves.
Nearly all of the city falls in ZIP codes 94040, 94041 and 94043, which take in Old Mountain View and the Castro Street downtown, Monta Loma, Blossom Valley, Cuernavaca and the offices of North Bayshore.
Permits & rebuilding
Do you need a permit to repair water damage in Mountain View?
Often, yes. Mountain View’s exempt list covers painting, tiling, carpeting and similar finish work, but drywall replacement isn’t on it, and kitchen or bathroom cabinet replacements need a permit. Replacing a concealed drain, waste or water pipe needs one too, and big repairs in a mapped flood area need a flood development permit.
Repairing in Mountain View: what to line up
- Ask the Building Division at City Hall, 500 Castro Street, 650-903-6313, which permits your repair needs.
- Read the city’s list of projects that don’t need permits before assuming drywall or cabinet work is exempt.
- If restoring the building would cost half or more of its pre-damage market value, City Code Chapter 48 treats it as substantial damage.
- Report a sewer backup or overflow to the city at 650-903-6329, a line answered at all hours.
- Roof, irrigation and driveway drains tied into a sewer lateral are illegal under the city’s lateral guidance.
Services in Mountain View
What can we help Mountain View property owners with?
Burst supply lines and failed water heaters are the usual calls, along with sewage backups and mold that grew behind a wall. Eichlers sit on concrete slabs with radiant heating inside, which changes how a wet floor gets dried. For landlords, we work unit by unit and keep notes for everyone involved.
FAQ
Mountain View Questions
Is Mountain View still in a flood zone after the Permanente Creek project?
Parts of it. FEMA’s map revision for the project took effect in September 2024 and moved many properties out of the 100-year zones into lower-risk Zone X. Areas near the Bay’s tidal edge can still be mapped as flood hazard areas, so check your address on FEMA’s flood map or ask the city’s Public Works department.
Who supplies water and sewer service in Mountain View?
The city runs its own water utility and buys about 87% of its water from the San Francisco Public Utilities Commission’s Hetch Hetchy system, with the rest from Valley Water and city wells. A few small areas are served by California Water Service. City sewer lines carry wastewater to a treatment plant in Palo Alto.
Do Eichler homes need anything different after a leak?
Often. Eichlers were typically built on concrete slabs with radiant heating pipes inside them, under post-and-beam framing and low-sloped roofs. With no crawlspace underneath, water from a leak spreads across the slab and under the flooring, so drying starts with mapping moisture across the whole floor, not just the wet spot.
How far is your nearest office from Mountain View?
Our East Bay office in Hayward is about 27 road miles from Mountain View City Hall, roughly 40 minutes without traffic. Call (844) 623-3946 with your address, tell us what happened, and we’ll set up the visit.
Nearby
Which cities near Mountain View do we cover?
Talk to RestoreX
Water damage in a Mountain View home?
Call (844) 623-3946. Our East Bay crew comes from Hayward.