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Biohazard, Trauma and Crime Scene Cleanup
After a death, serious injury or crime at home or work, we clean up blood and other biohazards carefully and discreetly, as a trauma scene practitioner registered with the state.
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Tell us what happened and we'll call you back. In a hurry? Call (844) 623-3946.
- Open 24 hours
Biohazard & trauma
What does trauma and biohazard cleanup include?
Removing blood, body fluids and other biological material from a home, vehicle or workplace, along with anything they soaked into. Affected materials are bagged as regulated waste and hauled for proper disposal, surfaces are cleaned and disinfected, and odor is treated, so the space can be used again.
- Unattended deaths
- Suicide and homicide scenes
- Serious injuries and accidents
- Blood and body fluid spills
- Hoarding with biological waste
- Animal waste and rodent infestations
- Vehicle cleanup
- Disinfection of homes and businesses
RestoreX, LLC is registered with the California Department of Public Health as a Trauma Scene Waste Management Practitioner (registration #760, Petaluma; #761, Hayward).
Good to know
Why is this different from ordinary cleaning?
Because the part that matters most is the part you can’t see. Blood and body fluids soak through carpet into the pad and subfloor, and they can carry bloodborne pathogens. The work takes protective equipment, disinfectants suited to the job, and disposal of soaked materials as regulated waste, not household trash.
If you’re facing this now
- If police or the coroner are involved, wait until they release the scene.
- Don’t try to clean blood or fluids yourself.
- Close the room off and keep children and pets out.
- Ask your insurer whether your policy covers the cleanup.
- Call (844) 623-3946. We’ll be discreet and explain each step.
The rules
What does California require of trauma scene cleanup companies?
Registration with the state. Under California’s Trauma Scene Waste Management Act, a business that removes blood, body fluids and other residue from scenes of serious injury, illness or death must register with the Department of Public Health and get the waste to a permitted facility. RestoreX is registered for both of its offices.
#760 · #761RestoreX’s CDPH registrations, Petaluma and Hayward
The law also says the waste has to leave the scene once the removal phase ends, going to a permitted medical waste transfer station or treatment facility, or into a dedicated freezer for up to 14 days. CDPH keeps the list of registered practitioners and shares it with sheriffs and county health officials. H&S Code §118321.5 · Current CDPH list.
FAQ
Biohazard Cleanup Questions
How do you keep the cleanup discreet?
We can arrive in a way that doesn’t draw attention, keep the work inside the property, and talk only with the people you choose. Neighbors don’t need to know why we’re there.
Does the family need to be there during the cleanup?
No. Many families prefer not to be. Someone needs to give us access and agree to the scope, and we can handle the rest and walk you through the finished space afterward.
What happens to items that can't be cleaned?
Anything that blood or fluids soaked into, like carpet, pad, mattresses or upholstered furniture, is removed as regulated waste. We check with you before throwing out anything with personal value, and we can set aside belongings that can be cleaned.
Do you clean up after an unattended death?
Yes. When someone passes away and isn’t found for some time, the cleanup usually reaches into flooring and subfloor, and odor treatment is a large part of the job. See odor removal.
Can a business or property manager hire you for this?
Yes. Landlords, property managers and business owners call us for incidents in rental units, common areas and workplaces. We coordinate access and timing so the rest of the building keeps running.
Service area
Where do we provide trauma scene cleanup?
From both registered locations: the Petaluma office for Sonoma, Marin, Napa and Solano counties, and the Hayward office for the East Bay, San Francisco, the Peninsula and the South Bay. If you’re not sure whether your address is covered, call (844) 623-3946 and ask.
Related services
Related cleanup services
Talk to RestoreX
Need help with a scene like this?
Call (844) 623-3946. We’ll talk you through what happens and keep it as quiet as you need.